Shipping

PLEASE NOTE: Due to COVID-19, Australia Post and DHL are experiencing minor delays.

SHIPPING

All orders are shipped from our Melbourne Australia warehouse, and are shipped within 1-3 business days of receiving the order. If your order contains pre-order items, then your order will be held until all items in the order are available for shipping. Due to shipping costs associated with weight and bulky nature of goods, shipping is priced based on weight (and calculated at checkout). Please note all prices are in AUD

AUSTRALIA

Less than 0.5kg: $7.95

0.5 kg – 1 kg: $10.95

1 kg + : $12.95

New Zealand

Less than 0.5kg: $9.95

0.5 kg – 1 kg: $14.95

1 kg – 2 kg: $19.95

2 kg + : $24.95

DHL Express Shipping (NZ): $34.95

INTERNATIONAL (via normal international post)

Less than 0.5kg: $12.95

0.5 kg – 1 kg: $24.95

1.0 kg – 2 kg: $34.95

2 kg + : $49.95

DHL Express Shipping (International): $39.95

INTERNATIONAL VIA DHL (where normal international post has been suspended)

Please see below for countries that require DHL shipping. Though it is more expensive, the good news is DHL is very quick (1 week shipping instead of 4-6 weeks+ shipping with normal international post).

Less than 0.5kg: $29.95

0.5 kg – 1 kg: $39.95

1.0 kg – 2 kg: $49.95

2 kg + : $54.95

Tracking information is included with your shipment confirmation email. Customers will be contacted if there are any delays in the dispatch of orders. Please let us know if there are any delays in the delivery of orders, but unfortunately any shipping delays are out of our control.

For international orders, please take into account your countries' customs and laws which can cause minor delays. As each country has different laws and taxes, we cannot take responsibility for any potential taxes or duty that are applied. Any customs or import duties are charged once the parcel reaches its destination country. These fees are not included in our ordering process and payment for import charges or duties is the sole responsibility of the customer.

Countries that Require DHL Courier Shipping

Please note that due to COVID-19 related logistics issues, Australia Post have suspended all international mail to the following countries. In order to get your order to you, we must send it via DHL. Please note the countries that need to go via DHL from Australia:

American Samoa, Anguilla, Antigua And Barbuda, Aruba, Bahamas, Barbados, Belize, Bermuda, Virgin Islands, British, Cayman Islands, Costa Rica, Cuba, Curaçao, Dominica, Dominican Republic, El Salvador, Grenada, Guatemala, Haiti, Honduras, Jamaica, Martinique, Montserrat, Nicaragua, Panama, Sint Maarten, Saint Barthélemy, Saint Kitts And Nevis, Saint Lucia, Saint Martin, Saint Pierre And Miquelon, St. Vincent, Trinidad and Tobago, Turks and Caicos Islands, United States Minor Outlying Islands, Argentina, Bolivia, Brazil, Caribbean Netherlands, Chile, Colombia, Ecuador, Falkland Islands (Malvinas), French Guiana, Guyana, Netherlands Antilles, Paraguay, Peru, Suriname, Uruguay, Venezuela, India, Jordan, Lebanon, Nepal, Austria, Croatia, Cyprus, Estonia, Kosovo, Norway, Morocco, Mexico, Philippines, Poland, Russia, Romania, Algeria, Angola, Benin, Botswana, Burkina Faso, Burundi, Republic of Cameroon, Cape Verde, Central African Republic, Chad, Comoros, Congo, Congo, The Democratic Republic Of The, Côte d'Ivoire, Djibouti, Egypt, Equatorial Guinea, Eritrea, Eswatini, Ethiopia, Gabon, Gambia, Ghana, Guinea, Guinea Bissau, Kenya, Lesotho, Liberia, Libyan Arab Jamahiriya, Madagascar, Malawi, Mali, Mauritania, Mauritius, Mozambique, Namibia, Niger, Nigeria, Rwanda, Puerto Rico, Sao Tome And Principe, Senegal, Seychelles, Sierra Leone, Somalia, South Africa, South Sudan, Saint Helena, Sudan, Tanzania, United Republic Of, Togo, Tunisia, Uganda, Western Sahara, Zambia, Zimbabwe, Samoa, Bangladesh, Sri Lanka, Ukraine